August 2012 - March 2014
Testing
- Executed mechanical, environmental, and accelerated life tests for the Microsoft Surface
- Contributed to reliability test development, troubleshooting, failure reporting and root cause analysis
- Drove the creation of a SQL database for a scalable solution to manage test results and accumulated data
- Created test reports for tracking and communicating status, results, and reliability failures using Excel pivot tables
Manufacturing
- Collaborated with manufacturing team to re-purpose production line test machines for reliability functional testing
- Developed test strategies and interact with contract manufacturers in China to perform reliability testing on location
- Leveraged production line databases to track part genealogy and assembly data to evaluate sources of failing units
Project Management
- Managed work load of contractors to execute testing on time to meet build schedules
- Drove procedural changes for how the team reports and tracks test failures for optimized bug reporting
- Facilitated communication between contractors, reliability engineers, manufacturing engineers, and designers to have agreement on reliability specifications and understanding of test results
- Improved team morale with quirky presentations, a game to improve meeting attendance, and ‘joke of the day’