Microsoft Reliability Hardware Test Engineer

August 2012 - March 2014



Testing

  • Executed mechanical, environmental, and accelerated life tests for the Microsoft Surface
  • Contributed to reliability test development, troubleshooting, failure reporting and root cause analysis
  • Drove the creation of a SQL database for a scalable solution to manage test results and accumulated data
  • Created test reports for tracking and communicating status, results, and reliability failures using Excel pivot tables

Manufacturing

  • Collaborated with manufacturing team to re-purpose production line test machines for reliability functional testing
  • Developed test strategies and interact with contract manufacturers in China to perform reliability testing on location
  • Leveraged production line databases to track part genealogy and assembly data to evaluate sources of failing units

Project Management

  • Managed work load of contractors to execute testing on time to meet build schedules
  • Drove procedural changes for how the team reports and tracks test failures for optimized bug reporting
  • Facilitated communication between contractors, reliability engineers, manufacturing engineers, and designers to have agreement on reliability specifications and understanding of test results
  • Improved team morale with quirky presentations, a game to improve meeting attendance, and ‘joke of the day’